1. Introduction

Hangzhou JC Bio-Tech Co., Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for business inquiries.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or provide us with your information.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact or inquiry forms on our website
• Request product samples or quotations
• Communicate with us via email, phone, or messaging platforms
• Subscribe to our newsletter or updates

This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send product information, quotations, and samples
• Process and fulfill your orders
• Send administrative information such as updates and policy changes
• Improve our website and services
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website, conducting our business, or serving you (e.g., shipping companies, payment processors)
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Opt-out of marketing communications
• Data portability

To exercise these rights, please contact us at cathy@jcbio-tech.com.

7. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can set your browser to refuse all or some browser cookies, but please note that some features of the website may not function properly without cookies.

8. International Data Transfers

As we operate globally, your information may be transferred to, stored, and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: